Our Commitment to Your Privacy
We do not automatically gather any personal information from you, such as your name, phone number, e-mail or address. This information is obtained only if you supply it voluntarily, usually through contacting us via e-mail, or completing and submitting an on-line form.
Information Collected in E-mails and Web Forms
If you choose to provide us with personal information by e-mail, or by filling out an on-line form and submitting it to us through our web site, we use that information to respond to your message and to help us provide you with the services you have requested. This information is collected in compliance with the government of Canada’s Privacy Act.
Whenever you conduct online transactions with Garnet Instruments, we use 128-bit SSL encryption (secure socket layer) to encode your information and protect its confidentiality while it is in transit.
We treat e-mails the same way we treat letters sent to Garnet Instruments We collect personal information in order to respond to you. We only share the information you give us with our dealer or distributor companies if your inquiry relates to that dealer or distributor.
We do not create individual profiles with the information you provide or give it to any private organization. Garnet Instruments does not collect information for commercial marketing.
Security of Your Information
If you are concerned about sending your personal information to us via the Internet, you can use another method such as phone, fax or regular mail.
Information Collected on Site Usage
Garnet’s web servers automatically collect certain information about your visit to our site. We collect and store only the following information:
- the previous Internet page from which you linked to our site;
- the date and time you accessed our site;
- the Internet domain name or IP address from which you access our site;
- the type and version of your browser; and
- the name and size of the file you request.
This information is collected in compliance with the government of Canada’s Privacy Act. We do not track or record information about individuals and their visits.
Your Internet domain name or IP address may identify you, depending in large part on the naming standards followed by your Internet service provider. You may wish to ask them about their policies and practices in this regard.
For site security purposes and to ensure that web services remain available to all users, our computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations, no other attempts are made to identify users or their usage habits.
Links to Third Party Web Sites
For more information about any of the policies described above or about the web site in general, please contact:
Information and Privacy Officer
286 Kaska Rd.
Sherwood Park AB T8A 4G7
Phone: (780) 467-1010
Fax: (780) 467-1567