We service all of the products we manufacture. For more information contact a Garnet technician. Canada : TF: 1-800-617-7384 Ph: (780) 467-1010 USA TF: 1-877-668-7813 Ph: (817) 578-8601
Archives: Truck Gauges Service & Support
Can I splice the fiber optic cable?
No you cannot.
How long is my warranty?
All Garnet hardware products come with a one-year standard parts warranty.
How long do the batteries last?
The battery in the 808-P2 Special lasts between 8 to 10 years under normal operation. The battery in the 810X sender bar lasts between 8 to 10 years under normal operation. The batteries in the 810-PS2 ProSeries lasts about 3 years. The night time LEDs will lower the life time of the batteries.
Can I replace the battery on the 810-PS2 ProSeries?
Yes. Replace with four new AA cell batteries.
Can I replace the battery on the 808-P2 SeeLeveL Special?
The battery in the 808-P2 SeeLeveL Special is non-serviceable. Please return to Garnet for replacement.
The display never reads zero even when the tank is completely empty, is that normal?
The display should never read zero due to the height of the anchor support plate recommended at 3” from the bottom of the tank. The level is read at the midway point of the float therefore even with no anchor support it cannot read zero.
Can I recalibrate the display myself?
Yes. To recalibrate the display you will need to use an 817 Total Programmer. Calibrating only needs to be done once at the time of installation.
What units is the display calibrated in?
The display is calibrated in the units specified by the customer at the time of installation. Most commonly in Canada is liters (L) and cubic meters (m3). Most common in the United States is barrels (bbl) and US gallons (gal)
What does “bL:” mean?
The display is receiving the wrong number of bits from the sender bar. Make sure both the display and sender bar are in the same inch mode. Sometimes low battery in the display or the sender bar can cause this to happen.