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Does Garnet Instruments service these products?

We service all of the products we manufacture. For more information contact a Garnet technician. Canada     TF:  1-800-617-7384           Ph:  (780) 467-1010 USA           TF:  1-877-668-7813           Ph:  (817) 578-8601

How long do the batteries last?

Display batteries last about 1 year. Having the back light on will decrease the life of the batteries. Sender bar battery lasts about 5 years under normal operation.

Can I replace the batteries?

Both the display and sender bar have serviceable batteries. The display takes four AA cell batteries. The sender bar battery uses a proprietary 3.6V lithium battery module that must be ordered from Garnet.

What is my Master code?

Master codes are unique to each customer and are kept confidential. If you forgot your master code please call: Garnet Instruments Ltd. (Canada)    TF:  1-800-617-7384          Ph:  (780) 467-1010 Garnet Technologies Inc. (USA)         TF:  1-877-688-7813          Ph:  (817) 578-8601