Yes, our technicians can travel to your location. Travel and service time is billed at regular shop rate.
Archives: Storage Tank Monitors Service & Support
Does Garnet Instruments service these products?
We service all of the products we manufacture. For more information contact a Garnet technician. 1-800-617-7384
Can I wire external power to replace the batteries?
No.
How long do the batteries last?
Display batteries last about 1 year. Having the back light on will decrease the life of the batteries. Sender bar battery lasts about 5 years under normal operation.
Can I replace the batteries?
Both the display and sender bar have serviceable batteries. The display takes four AA cell batteries. The sender bar battery uses a proprietary 3.6V lithium battery module that must be ordered from Garnet.
Does anybody else know my Master code?
No. Master codes are kept confidential.
Can I change the Master code?
No. Only Garnet Instrument can change the master code. Any display needing the master code changed must be sent in to Garnet Instruments.
What is my Master code?
Master codes are unique to each customer and are kept confidential. If you forgot your master code please call us at: 1-800-617-7384
What class of rating is the system?
November 12, 2014900D4, 900D5, 900D6 Series monitors are Class 1 Div. 2 CSA certified. 900SST and 900PT series bars are Class 1 Div. 1 CSA certified